Learning design · Customer education · Community

I help people move from learning to doing.

I design onboarding and training, and build the communities around them. My background spans a behavioral health app, my own training consultancy, and university teaching.

  • OpenRecovery

    Launched and ran OpenRecovery’s online community, 4,000+ people in recovery, and reshaped how new users were welcomed into the app.

  • Engage

    Founded Engage, a consultancy helping professionals communicate with confidence.

  • ShanghaiTech University

    Redesigned a 16-week public speaking course at ShanghaiTech and taught it to 100+ students.

Work

Case study

OpenRecovery

New users of a recovery app were mostly new to recovery itself. I took over the onboarding emails, made the how-to videos, and reshaped the sequence around what the data showed.

Read the case study Case study

Connect+

Six employees at a market-entry company needed to pitch clients and investors ahead of a launch. I designed a ten-session program built on individual needs analysis, practice and criteria-based feedback.

Read the case study

About

Dan Withers

Over the years, I've taught university students in China, helped professionals become more confident communicators, and built onboarding, learning content and an online community for a behavioral health app. Working with different people in different settings has shaped how I approach learning design, and reinforced the importance of understanding who you're designing for.

I love getting into the details of how people learn, understanding where they get stuck, and finding creative ways to help them move forward. AI has become an important part of that work, from building scalable content systems to helping design interactive training experiences where people can practice skills in realistic situations.

I'm a hands-on learner myself. I enjoy experimenting with new technologies, figuring out how things work, and building things that make a difference in people's everyday work.

Contact

I'm open to full-time roles in customer education, community, and learning and development, especially in health tech and edtech. Email is the best way to reach me.